Privacy Policy

Last Updated: 1 July 2026

At A & E Cars, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure when you use our website, mobile app, or services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Contact details when you make a booking or inquiry

Usage Information:

• IP address
• Browser type
• Pages visited on our website
• Date and time of visit

Booking Information:

• Travel details
• Pick‑up and drop‑off locations
• Payment details when applicable

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide our services
• To respond to your questions and inquiries
• To send you updates, confirmations, or promotional offers
• To improve our website, customer experience, and services
• To comply with legal requirements

3. Sharing Your Information

We will never sell your personal information to third parties. We may share information when:

• Required by law or legal process
• Necessary to provide a service you requested
• With trusted service partners (e.g., payment processors) under strict confidentiality

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyse visitor behaviour to improve service

You may choose to disable cookies in your browser settings, but this may affect some features of the site.

5. Security of Your Information

We take reasonable steps to protect your data using secure systems and industry‑standard encryption. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update any information you believe is inaccurate
• Request deletion of your data (where permitted by law)
• Opt out of promotional communications

To exercise your rights, please contact us using the details below.

7. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this policy or how your information is used, please contact:

A & E Cars
Email: info@aandecars.com
Phone: 020 8050 8082